In order to receive compensation from the Victims' Protection Fund, you must:
Immediately, but no later than three business days from the date of the road traffic accident (RTA), provide MTIBU with an Accident Statement.
The accident report is filled in by the driver involved in the accident
The claim form and an accident report is filled in by the injured person (owner of the damaged property)
If necessary, you can attach additional documents to the routine case already opened by the MTIBU here or in the victim's office. To do this, you need to know the case number
A service for conveniently filling in the application form, attaching additional documents, applying an electronic digital signature (EDS) and sending it to MTIBU. ATTENTION! Submission of the application and other documents using the above service is the official way of submitting documents to MTIBU and does not require duplication in any other way (e-mail, mail). |
In connection with the introduction of martial law in Ukraine temporarily, for the period of martial law, in order to promptly process incoming correspondence, Motor (Transport) Insurance Bureau of Ukraine strongly recommends that all persons applying to MTIBU for routine payments use electronic communication services and send Clime Forms, Accident Statements and other documents related to routine payments by means of electronic document submission service or to the MTIBU email address: [email protected]. Please note that in this case, the submitted documents must be signed with an electronic digital signature (EDS). In the absence of such a signature, the submitted documents will be considered as not meeting the requirements of Article 32 of the Law of Ukraine " On Compulsory Motor Third Party Liability Insurance".
If you are unable to sign the EDS documents, they should be sent by post to MTIBU address: 8 Rusanivskiy blvd., Kyiv, Ukraine, 02653. We remind you that in accordance with the requirements of Article 35 of the Law of Ukraine " On Compulsory Motor Third Party Liability Insurance", in this case they must be submitted in copies certified by the applicant or a duly executed copy.
Upon receipt of the notification of the event, MTIBU has the right to send requests for information necessary for the timely payment of the scheduled payment, however, in order to speed up the consideration of the case, we ask you to assist MTIBU in investigating the causes and circumstances of the accident and provide, in addition to the documents specified above, the following:
- a copy of the certificate of damage to the vehicle (the primary certificate is drawn up by the relevant unit of the National Police of Ukraine at the scene of the accident);
- a certificate of a road traffic accident issued by the internal affairs authorities (an extended certificate containing information about the participants in the accident and the persons responsible for the accident);
- a duly certified copy of the local court decision (with a wet seal of the relevant court) confirming the liability of the other party to the accident;
- a certificate from a medical institution stating the period of temporary disability (if necessary);
- a certificate of disability from a specialised institution (if necessary).
After that, you will receive a letter from MTIBU on the procedure for settling the claim with a list of required documents.
IMPORTANT!
Entering an email address in the Accident Statements allows access to the Personal Account of the Victim, an information environment through which a person who has applied to MTIBU for a routine payment from the centralised insurance reserve fund for the protection of victims can track the status of the settlement of his or her case, view documents attached to the case, and have direct communication with the person responsible for the settlement of the case at MTIBU.
After registering the case with MTIBU, a message will be sent to the specified email address, which will provide a link (link) to direct access to the case file, as well as an access code to the victim's account. The specified code must be entered when entering the account through the MTIBU website.
The email address provided by the Victim will also be automatically sent informational messages about changes in the status of the case and about the attachment of new documents to the case file.